What is mediation in the workplace?
Mediation involves using a neutral third-party, to help disputing parties come to an agreement. It is not going to a tribunal and asking someone to make a decision based on the evidence presented to them. It’s a valuable tool in the workplace for a host of reasons, not least the fact it can be quick, confidential, cost-effective, and perhaps most importantly for your team, it can prevent the dispute from fracturing relationships.
Inevitably disputes will arise in a workplace situation, whether that’s between employer and employee, or between employees. A disagreement can be incredibly damaging to a team and to productivity. A single grievance can often spread. So why seek mediation to solve your workplace dispute?