Maximising the potential of virtual teams

Working habits are changing... including the way we communicate, use technology and have a presence across international borders.

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Max Teams

What you need to know…

As a manager there are key ingredients that you need to provide to ensure your team continues to perform:

  • Clarity about their roles, responsibilities and your expectations
  • An understanding of the vision or direction of the business
  • A clear link between role or function and the business objectives
  • A “can-do” attitude
  • A sense of competency or capability to perform
  • Clear action plans which are realistic and achievable
  • Trust-based relationships and a sense of belonging
  • Regular and development focused feedback
  • The skills of listening, questioning, reflection and action

What you need to do... 

  • Make up for the loss of informal ‘water cooler’ chats, making better use of communication technology
  • Provide role clarity and security
  • Do ‘pulse checks’ to surface up issues and challenges
  • Avoid micromanagement
  • Find the Zone of Genius
  • Offer face-to-face encounters with each other and with you
  • Flexible working – assume it works. Employees afforded this will typically give you more
  • Encourage independent decision making and accountability
  • Give real-time feedback, little and often. Tell them what you expect, how they are doing and how they will be rewarded
  • Provide the right tools and tech to do the job
  • Encourage people to stay in touch and get to know one another better
  • Encourage ideas to replicate what you’ve missed