Further Course Information - HR Skills Programme 2017 - 2018

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Our HR Skills Programme is designed to ensure your business remains fully compliant and commercially focused, as well as inspire creative solutions to your HR approach. To sign up for a free 45-minute briefing, please click on the relevant link.

To register your interest in topics covered later in the programme, or to discuss options for more in-depth, two-hour session, please contact Becky Hill at becky@hrnow.je or contact us at 747559.

2017-2018 HR Skills Programme Dates

Wednesday, 16 August 2017
Workplace investigations, are you being fair? Don’t let a court decide
Rachel Lucas and Karen Lysiak, HR Now

Recent tribunal judgements have placed increasing emphasis on the role of investigation when deciding if it was fair for an employer to undertake formal action against an employee. Instigating any future disciplinary process, capability or grievance issue will therefore require employers to conduct a fair and proper investigation process. But what does it take to get the process right?

In this 45-minute session, you will learn how to undertake an effective investigation process so that your time and effort is put to best effect.

Tuesday, 19 September
An employer’s guide to disability discrimination
Rachel Lucas, HR Now

From 2018, the fourth protected characteristic, disability, will be added to Discrimination (Jersey) Law 2013. What will this mean for organisations going forward? What responsibilities do employers and employees now have?

In this 45-minute session, you will:

  • Learn about the forthcoming legislation and how to integrate it into a comprehensive firmwide anti-discrimination policy
  • Understand the benefits of being diversity aware
  • Understand the different types of discrimination including bullying and harassment

HR Now and Springstone Learning provide a comprehensive discrimination law e-learning package for organisations to fully understand the implications of the legislation on their employees and their business. To find out more about the one-hour online training sessions and pricing contact us at rachel@hrnow.je.

Tuesday, 12 October
Establishing a culture of employee engagement and continuous business
Becky Hill and Helen Seery, HR Now

To achieve continuous business improvement, organisations need employee engagement to be firmly in place, the best of which revolve largely around on-going conversations on what’s in it for the business, the employee and the clients. Balance these, identify what’s getting in the way, and the possibilities are endless.

In this 45-minute session, you will:

  • talk through the practical steps to release the potential and double the output
  • review examples of organisations that have implemented successful processes with truly great results
  • go from good to great

Tuesday, 7 November 2017
Recruitment and assessment without discrimination
Karen Lysiak and Rachel Lucas, HR Now

Recruiting the right people with the right skills, capabilities and behaviours can be a challenging process, and no more so once the employee comes on board, such as assessing an employee’s suitability for promotion and defining training opportunities. Now, with discrimination law firmly in place, the challenge in getting that right is even greater, because people managers must be absolutely sure that they make these decisions fairly, appropriately and without the risk of discrimination.

In this 45-minute session, you will:

  • Learn about the practical steps to the recruitment and on-going assessments to avoid discrimination
  • understand the legal aspects of employing people
  • understand the importance of creating, implementing and living an equal opportunities/diversity and inclusivity policy
  • develop effective recruitment plans and interviewing skills

Tuesday, 5 December 2017
Performance and talent management and appraisal
Karen Lysiak and Rachel Lucas, HR Now

Managers need to get the best out of their teams. There are, of course, a number of ways to achieve this, but the key to any successful approach is excellent employee engagement: having the right conversations at the right time and providing really good feedback. To be truly successful, both these things must be set in the context of future requirements and the organisation’s talent and succession plan.

In this 45-minute session, you will:

  • learn about the benefits and steps of good performance and talent management learn about appraisee and appraiser responsibilities
  • consider how to reward ‘talent’ versus ‘average’
  • develop effective appraisal skills and tools
  • learn how to give feedback and set SMART objectives

Tuesday, 16 January 2018
How to manage capability and absence issues and conduct a disciplinary
Karen Lysiak and Rachel Lucas, HR Now

Sometimes, in spite of best efforts and good performance management practice, things don’t always work out the way you would like them to. You may have a capability or competency issue to address, or are dealing with persistent or long term sickness. Such situations can be tricky and daunting to address, and especially difficult when relationships and emotions get in the way. To ensure everything goes to plan, procedure, as always, is king, including effectively agreeing expectations.

In this 45-minute session, you will:

  • learn to recognise the can’t (capability) vs won’t (disciplinary) issues and what routes to take to resolve them
  • learn how to deal with difficult conversations, give feedback to enable change and progress
  • Learn how to effectively use personal improvement plans to enable positive measureable change
  • gain confidence in managing poor performance and sickness issues
  • understand the steps of an appropriate disciplinary process, the importance of thorough investigations and when to suspend
  • learn how to create the right documentation: reports, letters, witness statements and evidence

Tuesday, 13 February 2018
Termination of employment – how to avoid claims for unfair dismissal
Rachel Lucas and Karen Lysiak, HR Now

Dismissals are generally fair or unfair, lawful or unlawful. But what might appear to be fair dismissals based on what are clearly fair reasons, they can easily fall into being unfair or unlawful. Redundancies, for example are, in theory, a fair reason, but unfair selection can easily result in an unfair dismissal.

In this 45-minute session, you will:

  • learn how to recognise the difference between unfair and fair, lawful and unlawful, statutory and contractual rights i.e. the legal framework
  • understand when to use “without prejudice”, mediation, conciliation and compromise agreements
  • learn how to mitigate the risks and appreciate the costs of getting it wrong

Tuesday, 13 March 2018
Social media – Angels and Demons
Becky Hill, HR Now

Social media platforms, such as LinkedIn, Twitter and Facebook, are fantastic tools for promoting and building a company’s brand, as well as gathering intelligence on markets, customer opinion and on possible recruits. But, whilst social media offers fantastic business opportunities, it’s very easy for companies to fall foul of data protection and employment laws when vetting potential recruits. Employers also need to ensure that social media is used appropriately by employees, and, importantly, to successfully protect their digital assets from being shared or stolen online. We will to talk about how to protect your organisation internally through an effective policy for employees using social media either corporately or personally, giving you some real examples of where there has been misuse in the workplace.

In this 45-minute session, you will:

  • understand what social media is in the context of the employment relationship
  • learn how it can work with and against your business and how to manage risks and deal with issues effectively – policies, procedures and education, education, education
  • understand mental health v mental illness and what managers can do to spot the ‘issues ‘to trigger a conversation and source help

April 2018, tbc
Wellbeing and Mental Health – how to create a happy, healthy and productive workforce
Karen Lysiak, HR Now

One in four of us will suffer with a mental health problem at some point in our lives, which will inevitably have an effect on the workplace. Every day new surveys emerge highlighting the negative impact that stress can have our lives, and especially on our ability to perform well at work.

In this 45-minute session, you will:

  • understand more about the impact that mental health issues have on employees and managers and how you can support them
  • discuss what organisations can do to maintain a healthy and happy workforce
  • outline the practical steps to creating a workable employee wellbeing strategy and plan

Other topics

General Data Protection Regulation (GDPR) and Cyber Security
Co-hosted with Legal Counsel from Carey Olsen

Cyber security is an ever present and increasing threat, one that organisations ignore to their cost. With GDPR coming into force in May 2018, it’s important that organisations understand the regulations and how to apply them effectively. Carey Olsen, has been advising organisations on data protection and information management issues for many years and would deliver this session alongside Becky Hill.

In this 45-minute session, you will:

  • learn what organisations can do to protect their digital assets
  • discuss how that translates into actions organisations must take to protect employees and themselves from falling victim to attacks online
  • learn how to apply the GDPR

If you have any questions about the briefings series or the topics, or requests for other topics, please do get in touch at becky@hrnow.je or on 747559.

Back to full course details

Compliance  •  Commerciality  •  Creativity